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Months later, I received a piece of mail stating that I have not responded to ORHP and that I am now in collections for the delinquent $75 trade call fee. I called ORHP again after receiving this mail, and they then explained that the $75 deducted from the $1500 was for labor to date, not the trade call fee. ORHP was not communicative with me regarding this issue, and also accused me of not responding to them. The service provider will diagnose the issue, confirm coverage, and start the process to service, repair, or replace your covered item. Recently, we had a problem with our air conditioner and they said they didn't have any providers in the area and I would have to pay for it myself, then get reimbursed by them.
Data Protection in Germany
Both times, I was charged the Trade Call Fee even though zero service was rendered. Again, I reach out to an out-of-network provider, who comes over, takes out the toilet and sure enough, the flange is old and corroded, one of the screws is completely broken, and after replacing the flange the toilet is fine. We reached out to ORHP for another plumbing issue, this time with one of our toilets, the flange was broken, causing the toilet to rock.
However, I am deeply dissatisfied with this company after issues with a certain work order. We discovered we had a slab leak, and we placed a service request. The plumber who responded confirmed that we had a slab leak. ORHP stated that they would reimburse us $1500 of the cost to fix the issue. They deducted $75 from the $1500 payout for the trade call fee. However, I later received a bill for $75 for the trade call fee.
Old Republic Home Protection Reviews
Thank you so much for your feedback, Terezita. We always strive to provide fast and efficient service. I have reached out to you and look forward to helping provide a solution to this concern.
Thank you for requesting service using our quick and easy online process. We provide step-by-step instructions for your convenience. All Länder and the Federal Courts provide their own descision databases.
Plan Pricing
Most recently, they promised to send a check for $600 within 10 days, in lieu of replacing the unit. On 5 occasions I've waited on hold for 45 minutes with no answer. I called ORHP and they directed me to email their dispute department. I never received a response, either via email or phone.
The German Federal Data Protection Authority (Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit) is the national data protection authority for Germany. It is however only in charge of federal government authorities and private telecoms and postal services. Any other private entity and all other authorities in Germany is regulated by the relevant state DPA.
§ 25 TTDSG mandates that information may only be stored on or accessed from a user's terminal equipment if the user has given consent based on clear and comprehensive information, which is to be provided in accordance with the GDPR. Old Republic Home Protection’s annual premiums start at $300 to $1,600 for condos and single-family homes up to 9,999 square feet and $400 to $1,900 for multiunit properties. Service fees range from $65 to $100 with an average of $75. We’ve broken down expected annual costs based on home type for Old Republic Home Protection plans in Texas below. Old Republic Home Protection’s contract term is usually 12 months, with 13-month and two-year plans available in some states. As of March 2021, Old Republic Home Protection provides home warranties during a real estate transaction — if interested, talk to your real estate agent.
Payout caps will vary from state to state, so talk with an Old Republic representative to determine what caps are in effect in your area. Caps will also differ depending on which plan you purchase—they start at $1,500 for heating, ductwork and AC in the Standard plan, but increase to $2,500 with the Platinum plan. The best way to determine which plan works for you is to comb through the company’s policy options. We do not present information about every offer available.
For the first few years after buying our new home, Old Republic Home Protection was OK for certain things. For appliance repair and plumbing, they had providers in their network and they came out fairly quickly. However, in the first year in our home, our furnace went out on the coldest day of the year.
Since the second company ORHP wanted to send was scheduling 1 week out just to come and assess and we are without A/C in 110 degree heat, we decided to contact a third party and move forward as he was honest and ready to help us immediately. When we submitted for reimbursement, ORHP only reimbursed for failed compressors and not the units - this is a difference of a few thousand dollars to $15,000 we spent! We have tried to dispute the reimbursement and are met with no support, empty promises of a call back, and no resolution. As a Realtor, I recommend this company to all my sellers and buyers. I maintain this warranty platinum edition on my personal home - renewing annually... 4,155,216 reviews on ConsumerAffairs are verified.
I have reached out to you via private message to get more information. Its location on this page may change next time you visit. There are many home warranty companies in the marketplace and I highly recommend Old Republic for your home warranty company. They are easy to reach, quick in finding excellent se...
When our sink had a leak they told me to use an outside contractor since they had none available. After I filed the claim they would only pay for 1/2 the cost although it came in under my allowed budget. The plumber said all the work done was necessary. They are looking for any excuse not to provide full coverage. I had switched to them from American Home Shield because often you do get to talk to someone in America when you call AMS, but at least AHS pay the claims.
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